Frequently Asked Questions

How can I find out if I'm eligible for care at AHS?

For questions regarding eligibility for care, please contact Financial Counseling at 510-437-4961.

Who do I call for billing questions?

Business Office                                                
13690 East 14th Street
San Leandro, CA  94578

(510) 297-5434

What medical services do you offer?

Please visit Our Services page

I want to compliment an employee or file a complaint, who should I talk to?

Please contact Patient Affairs at 510-357-6500

How do I request my medical records?

Call 510-667-4575 and a representative will take you through the step-by-step process.